Support and Business
A customer server with a reception, consulting, a closed customer area, a project forum, a partner section and a knowledge base.
182
Channels
22
Categories
151
Roles
0
Emojis
405
Settings
What the server looks like
Channels, roles and the places the bot works
Welcome to #🔢 | counting!
This is the start of the #🔢 | counting channel.
Engagement
The blueprint brings this feature for #🔢 | counting. Applying it sets the feature up right here.
Levels
The blueprint brings this feature for #🔢 | counting. Applying it sets the feature up right here.
Logs
The blueprint brings this feature for #🔢 | counting. Applying it sets the feature up right here.
Moderation
The blueprint brings this feature for #🔢 | counting. Applying it sets the feature up right here.
Security
The blueprint brings this feature for #🔢 | counting. Applying it sets the feature up right here.
Roles151Displayed separately
Rebuilt from the blueprint's own data. Channels, roles, role colors and features are real. The members are placeholders, there to show how the separately displayed roles organize the server.
About this setup
A server laid out like an office. At the front the reception with services, prices, process, availability and past work - everything somebody wants to know before they ask. Behind it the consulting area, where a question turns into a quote. Customers get a closed area with status updates, sign-offs, invoices and a project forum in which every project carries a status: requested, quote sent, running, waiting on customer, signed off, invoiced. Next to it a separate forum for change requests - the place where "just one more small thing" becomes an estimated line item before anyone gets annoyed. Partners have their own section with terms, material to pass on and a channel for referred leads. Management sees the pipeline, monthly numbers, costing, overdue invoices and free capacity - separate from the team, because different things are discussed there. The ticket system is cut to this workflow: quote, outage, invoice and partner enquiry are separate paths with their own required questions, and each one lands with the right part of the team through the routing. Outages are reserved for customers, so the queue belongs to the real emergencies.
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